Sienna | Elegant Wrap Dress

Shipping

Once your payment is confirmed, we begin processing your order right away.

Orders are usually prepared within 2 to 8 business days, excluding weekends and public holidays.

After your order is dispatched, you will receive a confirmation email with a tracking number, allowing you to follow your package journey. You can also track your order anytime on the Track Your Order page.

Returns

We offer simple, hassle-free returns within 30 days of receiving your order. For more details about our return policy, please click here.

If the product does not meet your expectations, you may return it within 30 days of delivery for a refund.

Before sending a return, please contact our customer service team at sac@aureenonline.com and let us know the reason for your return so we can assist you quickly and properly.

Please follow the care information shown on the product label. For delicate fashion items, handle gently and avoid harsh cleaning methods.